Kiyoko
Independent RetailerCanadian online retailer specializing in K-beauty and J-beauty. Ships to US and Canada.
Last updated: March 4, 2026 · Shipping, pricing, and policies may change. Check the retailer's site for the latest details.
Trust Summary
TrustedBased on our research, Kiyoko Beauty is a legitimate Canada based Asian beauty retailer with growing community trust. Trustpilot shows 4.4/5 from 27 reviews. Multiple Reddit threads on r/AsianBeauty and r/CanSkincare confirm positive buying experiences. They also have a physical store in the Toronto area.
Best for: Canadian shoppers who want J beauty and K beauty with fast domestic shipping and responsive customer service. Also ships to the US.
We are not affiliated with Kiyoko and cannot guarantee their policies or service.
Community Reviews
Authenticity
On r/CanSkincare (March 2025), a user wrote: "Kiyoko is legit" and noted orders never take long in southern Ontario. On r/AsianBeauty (October 2024), another user said: "I love Kiyoko, they are constantly updating their trending skin and hair care products, and they're legit! They opened a store nearby so I always go whenever I can!" A June 2024 thread confirmed they "ship from a local warehouse, so no need to wait for customs clearance."
Shipping
Ships from a Canadian warehouse (Richmond Hill, Ontario: 45A West Wilmot St, Unit 15A). Canadian customers report 2 to 7 day delivery. One Trustpilot reviewer said: "Great products, quick shipping and well packaged." A negative experience involved UPS losing a package, though Kiyoko eventually issued a refund.
Customer Service
Trustpilot reviewers consistently praise customer service. One wrote: "If I want to ask something I just shoot them an email and they will reply as soon as they can and give me advice." Another: "Great products, fast delivery and great and quick customer service." One complaint on Trustpilot noted issues with the rewards program and website UX.
Policies & Details
- Based in Richmond Hill, Ontario, Canada
- Physical retail location in the Toronto area
- Ships within Canada and to the US
- Carries both Japanese and Korean beauty brands
- Rewards and points program available
- Growing popularity (described as "increasingly popular" by Reddit users)
- Prices competitive for the Canadian market
Products from Kiyoko
We track 30 products from Kiyoko
Kiku-Masamune
Kiku-Masamune Sake Brewing Skin Care Lotion High Moist
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Hada Labo
Hada Labo Gokujyun Premium Lotion
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Naturie
Naturie Hatomugi Skin Conditioner
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Naturie
Naturie Hatomugi Skin Conditioning Gel
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Kikumasamune
Kikumasamune Sake Lotion High Moist
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Tsubaki
TSUBAKI Premium Hair Mask
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Senka
Shiseido Senka Perfect Whip
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Kose
Kose Softymo Speedy Cleansing Oil
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Curel
Curél Moisture Lotion (150ml)
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Curel
Curel Intensive Moisture Facial Cream
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Kose
Kose Softymo Deep Cleansing Oil
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Heroine Make
Heroine Make Speedy Mascara Remover
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&honey Deep Moist Hair Oil
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Kiku-Masamune
Kiku-Masamune Sake Moisturizing Cream
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Kiku-Masamune
Kiku-Masamune Japanese Sake Emulsion
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Lululun
Lululun Pure Everys Pink Face Mask
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Lululun
Lululun Strawberry Face Mask - Tochigi Limited Release
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&honey
&honey Deep Moist Shampoo 1.0
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&honey
&honey Melty Moist Repair Shampoo 1.0
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Curel
Curél Intensive Moisture Care Foaming Wash (150ml)
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