Kiyoko

Independent Retailer
kiyoko.com

Canadian online retailer specializing in K-beauty and J-beauty. Ships to US and Canada.

Last updated: March 4, 2026 · Shipping, pricing, and policies may change. Check the retailer's site for the latest details.

Trust Summary

Trusted
4.4/5 (27 reviews on Trustpilot)

Based on our research, Kiyoko Beauty is a legitimate Canada based Asian beauty retailer with growing community trust. Trustpilot shows 4.4/5 from 27 reviews. Multiple Reddit threads on r/AsianBeauty and r/CanSkincare confirm positive buying experiences. They also have a physical store in the Toronto area.

Best for: Canadian shoppers who want J beauty and K beauty with fast domestic shipping and responsive customer service. Also ships to the US.

We are not affiliated with Kiyoko and cannot guarantee their policies or service.

Ships From
Canada
Delivery
4-8 (US) days
Shipping
Free over $55
Returns
30 days unopened, return fee

Community Reviews

Authenticity

On r/CanSkincare (March 2025), a user wrote: "Kiyoko is legit" and noted orders never take long in southern Ontario. On r/AsianBeauty (October 2024), another user said: "I love Kiyoko, they are constantly updating their trending skin and hair care products, and they're legit! They opened a store nearby so I always go whenever I can!" A June 2024 thread confirmed they "ship from a local warehouse, so no need to wait for customs clearance."

Shipping

Ships from a Canadian warehouse (Richmond Hill, Ontario: 45A West Wilmot St, Unit 15A). Canadian customers report 2 to 7 day delivery. One Trustpilot reviewer said: "Great products, quick shipping and well packaged." A negative experience involved UPS losing a package, though Kiyoko eventually issued a refund.

Customer Service

Trustpilot reviewers consistently praise customer service. One wrote: "If I want to ask something I just shoot them an email and they will reply as soon as they can and give me advice." Another: "Great products, fast delivery and great and quick customer service." One complaint on Trustpilot noted issues with the rewards program and website UX.

Policies & Details

  • Based in Richmond Hill, Ontario, Canada
  • Physical retail location in the Toronto area
  • Ships within Canada and to the US
  • Carries both Japanese and Korean beauty brands
  • Rewards and points program available
  • Growing popularity (described as "increasingly popular" by Reddit users)
  • Prices competitive for the Canadian market

Products from Kiyoko

We track 90 products from Kiyoko

Related Reading

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