LovelySkin

LovelySkin is the largest dermatologist owned and operated beauty website in the world, founded in 1997 by board certified dermatologist Dr. Joel Schlessinger in Omaha, Nebraska. It is a legitimate, well established retailer carrying over 350 brands and 15,000 products, many of which are professional grade formulas typically found in dermatologist offices or medical spas. The company has 125+ employees and a physical retail location alongside its online store.

Trustpilot: 2.8/5 from 59 reviews (as of March 2026). The low score reflects a small review sample with some vocal complaints about customer service and product quality issues. ScamAdviser: Not checked (established retailer with verifiable physical presence).

Reddit (r/SkincareAddiction, r/SkincareAddictionLux): Generally positive sentiment. Multiple users report years of good experiences, fast shipping, and good sales. One thread noted that a specific brand (Jan Marini) listed LovelySkin as "unauthorized," though LovelySkin claims authorized retailer status for their brands. Most Reddit users consider them legit and recommend them.

LovelySkin's main strength is its physician led curation and access to medical grade brands that are harder to find elsewhere. They offer free shipping on all US orders with no minimum, 2 to 3 day delivery, and free samples in every order. The Bizrate Platinum Circle of Excellence award (eight consecutive years) speaks to generally solid customer satisfaction at scale.

The Trustpilot score of 2.8 is worth noting, though with only 59 reviews it may not be representative of the broader customer base (they claim over 1 million customers). Recent negative reviews mention customer service frustrations and occasional product quality concerns. The low review count on Trustpilot versus their claimed customer base suggests most customers don't leave Trustpilot reviews, which is common for US retailers.